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Top 10 AI Chatbot Companies in India

Top 10 AI Chatbot Companies in India — a quick overview of each provider and a checklist to choose the right AI Chatbot partner for your business.

Choosing the right AI Chatbot software provider can make a big difference to your results. To make the search easier, we have put together 10 well-known AI Chatbot companies serving businesses in India, with a short overview of each.

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How we put this list together

We looked at each provider's core offering for AI Chatbot, availability for Indian businesses, product breadth, integrations and support options. The list is in no particular order after our own entry. Descriptions are short summaries based on publicly available information — always check current features and pricing directly with each provider.

Disclosure: this article is published by Buddy Infotech. We list our own service first; the other companies are included to give you a broad, fair view of the market. We have no affiliation with them.

The list: 10 AI Chatbot companies

1 Buddy Infotech Our pick

AI chatbots for WhatsApp, website and Instagram that answer, qualify leads and book appointments 24×7. WhatsApp, SMS, RCS, OTP, voice, IVR, AI chatbots, business software and digital marketing from Greater Noida, Delhi NCR, with online onboarding across India and 24×7 support.

  • Trained on Your Business: Upload your website, PDFs, FAQs and price lists — the bot answers from your own knowledge base.
  • WhatsApp, Website & Instagram: One AI brain deployed on WhatsApp, website chat widget, Instagram and Facebook Messenger.
  • Lead Capture & Qualification: Collects name, number, requirement and budget, scores the lead and pushes it to your CRM.
  • Hindi, Hinglish & Regional: Understands and replies naturally in English, Hindi, Hinglish and regional languages.

See AI Chatbot by Buddy Infotech · Book a free demo

2 Gupshup

Conversational messaging platform offering WhatsApp, SMS and RCS APIs along with chatbot-building tools.

3 Gallabox

WhatsApp-first conversational platform with shared inbox and bots.

4 Yellow.ai

Conversational AI platform for customer service automation across chat and voice.

5 Haptik

Conversational AI company building chatbots for WhatsApp, websites and apps.

6 Verloop.io

Conversational AI platform for customer support automation.

7 Engati

Chatbot and live chat platform supporting WhatsApp and websites.

8 Kore.ai

Enterprise conversational AI platform.

9 Freshworks (Freshchat)

Customer service software with messaging, chatbots and a shared inbox.

10 Tidio

Live chat and AI chatbot tool for websites and online stores.

How to choose the right AI Chatbot software provider

  • Features that match your workflow
  • Ease of use and training support
  • Data security, backups and access control
  • Integrations with your existing tools
  • Implementation time and support
  • Transparent pricing as you scale
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Why consider Buddy Infotech?

Buddy Infotech offers AI Chatbot with fully online onboarding anywhere in India, 24×7 human support and one partner for messaging, software and digital marketing. Explore AI Chatbot or request a free demo.

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Frequently asked questions

Which is the best AI Chatbot company in India?

The best choice depends on your volume, use case, budget and support needs. Shortlist two or three providers from this list, take demos and compare delivery, features and total cost.

How do I compare AI Chatbot providers?

Compare compliance, reliability, features, integrations, reporting, support quality and transparent pricing. Ask each provider for a demo with your real use case.

Is Buddy Infotech included because it published this list?

Yes — this article is published by Buddy Infotech, and we list our own service first. The other providers are included to give you a broad view of the market.

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