Every call answered, routed and recorded
Buddy Cloud IVR gives your business a professional phone system in minutes — welcome greetings, multi-level "Press 1 / Press 2" menus, smart routing to the right agent, call recording and detailed analytics, all managed from a web dashboard without any hardware.
Design press-1/press-2 menus with unlimited levels using a drag-and-drop builder.
Route calls by department, language, time of day or round-robin across agents.
Handle incoming calls or run outbound IVR campaigns that capture keypad input.
Record every conversation for training, quality checks and dispute resolution.
Agents can attend calls on their own mobile phones — work from anywhere.
Answered, missed, wait time and agent performance reports in real time.
Custom after-hours messages and voicemail-to-email so no lead is lost.
Create IVR greetings in English, Hindi and regional languages instantly.
Pop caller details and log calls automatically in your CRM via API.
Buddy Cloud IVR gives your business a professional phone system in minutes — welcome greetings, multi-level "Press 1 / Press 2" menus, smart routing to the right agent, call recording and detailed analytics, all managed from a web dashboard without any hardware.
It is ideal for customer support helplines, sales enquiry lines, order confirmation (cod), hospital & clinic appointments, feedback & surveys and more.
Key features include multi-level ivr menus, smart call routing, inbound & outbound ivr, call recording, mobile agents.
Request a free demo from this page or call +91 98210 30239. Our team will understand your requirements, share pricing and set up your account.
Free consultation, pricing and a demo tailored to your use case.
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We serve businesses in every state with fully online onboarding and support. Find IVR Service near you:
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